Simulation Program Administrator


Under the direction and supervision of the Director of Simulation, the Simulation Program Administrator serves as the simulation program manager and will be responsible for managing, planning, and evaluating the center’s resources and activities. More specifically: planning, and overseeing the day-to-day operations, leading the charge for the Human Simulation (SP) program and all of its facets, and technical and data management support for all simulation operations. This includes, but not limited to scheduling, course preparation, supervision of maintenance and repair of simulation technology, data gathering and database management. The simulation program administrator will be responsible for maintaining work systems, procedures, and policies that enable and encourage optimum performance and utilization of personnel and other than personnel resources of the center. They will work in close collaboration with the Simulation Director.


Educational Duties:

  • Teach continuing education courses
  • Teach simulation-based education, serve as simulation-based content expert, and evaluate faculty teaching simulation-based education
  • Assist in the development, design, implementation, and evaluation of new courses, scenarios, and educational initiatives in collaboration with content experts
  • Serve as a resource for faculty during simulation events
  • Collaborate on simulation-based research Administrative Duties:
  • Serve on the simulation steering committee in a designated capacity
  • Plan departmental meetings
  • Assist in fiscal affairs and monthly budget reports.
  • Oversee and plan Simulation in Healthcare Week annually
  • Track and log departmental injuries
  • Create simulation personnel onboarding documents
  • Track and log simulation-based scholarly activities
  • Log and track quality improvement and quality assurance measures
  • Accomplish the education, research, and practice mission, goals, and strategic plans of the Center by maintaining ongoing databases; conducting appropriate surveys; assisting in preparing periodic reports, assisting with research, special projects, or initiatives; keeping records of documents of meetings and evaluation data and feedback, prioritizing the acquisition of resources with supporting data; and tracking needs and improvements of the Center.
  • Participate in planning, monitoring, utilization, and evaluation of the resources of the Center by: communicating regularly with the Director of Simulation; evaluating staff’s productivity and performance; fostering teamwork and a culturally responsive work environment; procuring needed simulation and office equipment and supplies; and assisting in tracking expenditures and revenues; and initiating cost-effective measures.
  • Maintain quality service by enforcing quality standards of service to users of the Center; fulfilling the mission and goals of the Center; analyzing and resolving problems; choosing and initiating corrective actions; and recommending, implementing, and participating in evaluating improvements of the Center. Operational Duties:
  • Supervise the overall day-to-day operation of the center including general office duties
  • Track and log departmental injuries
  • Oversees OSCE exam logistics and operations
  • Coordinate schedule and oversee remediation week for sim and On Doctoring exams
  • Oversee Sim Department during the absence of the Director of Simulation
  • Develop strategies to enhance programs and services, utilizing available resources and acquiring additional tools to create a realistic learning environment. Managerial Duties:
  • Oversee and manage the simulation team
  • Hold monthly 1:1 meetings for simulation team members.
  • Ensure the simulation team maintains and meets professional competencies including any certification exams
  • Coordinate team huddles
  • Document annual employee evaluations in collaboration with the Simulation Director Professional Development Duties:
  • Obtains CHSE
  • Maintain ASPE professional competencies by attending training sessions and regional conferences.
  • Maintain professional skills and refine expertise through appropriate educational/developmental activities and professional affiliations, staying current with national and international advances in simulation and clinical skills activities
  • Maintain professional and technical cognitive and skills competencies by attending advanced and continuing education programs, establishing professional networks, and participating in professional organizations. Human Simulation (SP) Duties:
  • Schedules SP’s, tracks SP work hours and payroll with HR
  • Recruits, trains, standardizes, and manages Human Simulation (SP) education
  • Enforce Human Simulation protocols, SOBP
  • Keep current on new human simulations by reviewing current literature and relevant educational research,
  • Works with CS USA to standardize, train, and educate their independent contractors and ensure CS USA alignment with OCOM objectives
  • Requirements
  • At least 3 years of experience in simulation in healthcare
  • Broad and advanced knowledge of information technology skills (both Apple and Microsoft operating systems as well as Google Workspace), computer technology operations and troubleshooting, technology hardware and software, audio-visual equipment, and social networking systems related to healthcare simulation.
  • Current BLS and ACLS Certifications strongly preferred
  • Healthcare background
  • Basic skills in healthcare research
  • Technical writing skills for preparation of reports
  • Ability to analyze data and represent it graphically
  • Experience with human patient simulator required
  • Ability to balance multiple tasks simultaneously in a fast-paced environment
  • Excellent organizational, interpersonal, and communication skills
  • Master’s Degree preferred


  • Leadership abilities in influencing and shaping performance
  • Strong interpersonal skills and enthusiasm to contribute to organizational growth and development
  • Familiarity with medical education accreditation requirements and standards
  • Strong, effective, and diplomatic oral and written communication skills
  • Excellent public speaking skills
  • Excellent customer service skills relevant to supervisor, peers, direct reports, medical students, and faculty
  • Budget management experience
  • Maintain professional growth and development and skills through appropriate educational/developmental activities, professional affiliations, and conferences to keep abreast of the latest trends in all domains of simulation.


  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up and carry up to 25 pounds at a time
  • Must be able to travel 50% locally and 25% overnight

Must be authorized to work in the United States

Must be local to the Orlando, Fl area

Simulation Operations Specialist and Program Coordinator

Reporting to the Assistant Dean and Chair, Medical Education the Simulation Operations Specialist and Program Coordinator will help to promote the advancement, quality, and excellence of the five-semester pre-clerkship component of the medical education program at Western Atlantic University School of Medicine (WAUSM).HIDE FULL DESCRIPTION

WAUSM provides an exciting opportunity for individuals that wish to join an energetic team of medical educators that are committed to building a fresh, new, dynamic, and innovative medical education program. Our students will study medicine in a highly integrated, systems-based, hybrid curriculum that incorporates active learning strategies into large and small group settings. With a powerful focus on active, case-based learning; robust simulation; and early exposure to clinical patients, WAUSM students can expect an integrated learning experience with individualized support that will prepare them to excel in the clerkship portion of their studies, and beyond. We seek outstanding, team-oriented teachers who will share our excitement in building this dynamic and innovative educational program. The pre-clerkship foundational sciences program is built around a 5-semester (15 weeks per semester) model of instruction with basic science concepts and competencies related to patient centered care integrated and woven throughout.

WAUSM will operate on three semesters per year with a new class of students matriculating each semester. Therefore, teaching duties and administrative responsibilities continue throughout the year. A focus on teaching, student learning and support is paramount, and we look to individuals who can provide excellence in these areas. This position is located in Freeport, Grand Bahama Island.

Duties and Responsibilities: 

  • Serve as simulator operator by programming, testing, and running scenarios with faculty instructors, assuring that the facility and equipment are set up for teaching sessions and practical exams.
  • Plan and prepare moulage of physical findings, lesions and wounds, and mock medications for various simulation cases and exams.
  • Acquire, install, and maintain digital audiovisual hardware and software systems (CAE LS®) to schedule and record simulated sessions with subsequent editing and transfer into an archival format for analysis.
  • Provide CAE LS support for scheduling small group skills training sessions, scheduling and implementing OSCEs, and developing and implementing grading rubrics and session assignments within the learning platform.
  • Provide technical support for computer-based multimedia systems and their components, including operation of digital cameras, video cameras, audio/video mixer, digital/analog converter, monitors, LCD projectors, anesthesia machines and other equipment.
  • Support the use of digital media and web stream creation for educational and professional distribution, distribute content and back up data, and provide advanced troubleshooting
  • Understand the use and operation of different simulator technologies ranging from anatomic models, heart and lung sound task trainers (MATT® and Harvey®), and screen-based simulations to full body patient simulators (CAE Apollo®).
  • Maintain proficiency in existing and emerging technologies, including basic theory, design, and implementation.
  • Participate in technical training as necessary; attend conferences to stay current with simulation technology.
  • Conduct routine equipment maintenance, inventory updates and equipment purchases.
  • Install software and hardware upgrades and maintain functionality of manikin components as directed by manufacturer support.
  • Interface with the equipment manufacturers regarding equipment troubleshooting and systems problems; maintain record of repairs and warranty agreement updates.
  • Responsible for simulator program marketing and information management, including brochure and website development and maintenance.
  • Create innovative ideas, evaluate new equipment, and identify opportunities for technology improvement and integration into healthcare education.
  • Train faculty and other Simulation Center staff in the operational aspects of simulation.
  • Support faculty development and training for high-fidelity simulation curriculum activities.
  • Communicate in a positive, professional manner with medical school faculty, students, and other users of the Simulation Center.
  • Assist with other special projects or initiatives as needed, including community and continuing education initiatives and special accreditation tasks.
  • Participate in and support standing committees, task forces, academic and operational plans and initiatives as appointed and determined by the Campus Dean, Freeport, and Executive Dean.
  • Other duties as assigned by the Director, Medical Education or Dean.

Education, Experience and Attributes:

  • Technical diploma or Associate degree in technology or health-related field is required. Bachelor’s degree preferred.
  • Specifically Paramedical Science is desirable with at least 5 years successful work history and a license in good standing or lapsed license with no misconduct or disciplinary actions.
  • Two (2) years preferably unit or organizational training experience or adult education activities.
  • Knowledge of patient simulation services, technologies and applications.
  • Knowledge of computer hardware equipment and software applications relevant to simulator functions.
  • Knowledge of audio/video equipment and software for recording, duplication, mixing and editing.
  • Proficiency in MS software applications including MS Outlook, Word, Excel and PowerPoint, Internet, and database use.
  • Ability to express technical information clearly and simply to non-technical persons.
  • Ability to learn new software and hardware quickly and independently.
  • Ability to assess, troubleshoot and fix equipment failures in a timely fashion.
  • Ability to work well under pressure, set priorities and make critical decisions.
  • Ability to maintain confidentiality regarding job assignments and sensitive issues.
  • Ability to work with internal and external individuals from different disciplines and different levels of training.
  • Solid multi-cultural proficiency, experience with international and diverse populations.
  • Willingness to work collaboratively and collegially with a team to build out the elements of a new medical school.
  • Strong written and verbal communication skills with a positive mental attitude and communication style.
  • Self-motivated with little to no supervision required with the ability to work as a team member.
  • Flexibility and adaptability in dynamic environment; able to work evening/weekends as necessary.
  • Work requires occasional heavy physical lifting of equipment and management/utilization of advanced medical devices
  • Comfortable living a Caribbean, island lifestyle and embracing that experience.

Western Atlantic University School of Medicine (WAUSM) is an equal opportunity employer (EEO). We are committed to diversity and inclusion and support applicants from all backgrounds to join our team. We strive to build a community that represents the students we serve and exhibits a variety of skills, cultures, perspectives, and experiences. Employment is a decision based upon qualifications, merit, and the needs of the University.